Loyal employees create loyal customers. From your customer’s point of view, your employees are your ambassadors, your business card. Therefore a superior customer experience always involves an actively engaged employee. Successfully managing the employee – customer relation is rather complicated. Be we are here to help. Here’s how we do it.

ZAPP was founded on the principles that highly engaged employees create highly satisfied customers. Highly satisfied customers are more loyal, which means they’re more frequent, they spend more per visit, and they recommend you more often.

We help organizations make improvements that create employee engagement and customer loyalty to increase profitable sales.

We help brands create more great experiences with a holistic approach which includes 2 signature solutions

  • 1Real Time Consumer Engagement
  • 2Real Time Employee Engagement