In order to have more meaningful conversations it helps if the customer and the merchant share an interest or a passion. Think for instance of fine dining or long motor riding trips. To engage with your customer around an interest provides much more information then only engaging with them around the point or moment of sale.
Zapp owns and powers many of such communities, enabling merchants and consumers to exchange information, passion, ideas, experiences, reviews, support and much more. The merchant supports and facilitates the needs of the community members and gets rewarded with their support, feedback, loyalty and trust.
Zapp provides the knowledge and the technology to enable you to fire up and power your communities and get really engaged with your clients.