The Asian leader in
Feedback Management
Measurement. Technology. Insight.
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Does your brand research lack focus?
Our Zapp business intelligence tooling provides you with a dynamic look at your customer and industry data. Quickly see where the opportunities lie to drive loyalty and sales.
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A great customer experience matters
5 stars. That’s important. We’re not just talking about a “good” experience. And not just a “satisfying” experience. Satisfaction isn’t enough. Highly satisfied customers are 3x more likely to recommend.
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Understand employee engagement—from both sides of the register
Combine customer and employee feedback to drive long-term financial success. An organization's most engaged locations outperform less engaged locations.
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